Why providers trust us

Experience you can count on.

From unannounced DHS reviews to staff training, we help Minnesota providers stay compliant, audit-ready and focused on the people they serve.

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Years Minnesota waiver & 245D experience
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/ IHS / CRS Comprehensive license coverage
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Audit-Ready Rigorous DHS mock review prep
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Compliance

Rigorously aligned with Minnesota 245D statutes, licensing amendments, and DHS regulatory expectations for both basic and intensive service tiers.

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Integrity

Transparent, ethical advocacy safeguarding your agency and individuals served. We ensure your documentation genuinely reflects person-centered support.

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Excellence

Proactive, detail-driven systems that elevate your operations, empower staff competencies, and eliminate last-minute audit scrambling.

Overcoming Statutory Friction

Turning Provider Vulnerabilities into Ironclad Protections

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The Challenge

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    Unannounced DHS Licensing Reviews?

    Sudden inspector arrivals ignite agency panic over missing files, unfiled incident reports, and expired signature dates.

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    Outdated Policies & Procedures?

    Manual templates missing 2024–2026 statutory language modifications, leading directly to licensing correction orders and fines.

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    Critical Staff Training Gaps?

    Missed annual 245D competency hours and undocumented orientation tracking that fail direct investigator audits.

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    Overwhelmed Designated Coordinators?

    Severe turnover leaving 45-day review backlogs, late CSSP addendums, and compromised direct service quality.

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Result: Statutory fines & conditional license risk

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The Gergarde Solution

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    Complete Audit Readiness & Mock Reviews

    Proactive file scrubs and mock audits simulating actual DHS investigator inspections to resolve vulnerabilities before inspectors arrive.

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    Customized, Current Policy Suites

    Fully customized policies aligned with current Minnesota legislative enactments, emergency preparedness, and service rules.

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    Turnkey Training & Competency Tracking

    Structured modules covering Vulnerable Adults, Positive Supports, and required statutory hours with ironclad automated logs.

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    Fractional DC & DM Leadership Support

    Experienced interim or fractional Designated Coordinators and Managers to eliminate backlogs and supervise team operations seamlessly.

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Result: Impeccable licensing records & total peace of mind

What we do

Five services, one compliant organization.

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Designated Coordinator (DC) Services

Comprehensive support to ensure person-centered planning, documentation, and compliance.

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Designated Manager (DM) Services

Oversight, policy implementation, and quality assurance to meet DHS requirements.

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245D Compliance Consulting

From policy development to DHS reviews, we help providers stay compliant and audit-ready.

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Waiver & Case Management Support

Person-centered support to promote choice, independence, and quality of life.

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Quality Assurance & Compliance Management

Continuous quality improvement and compliance systems that strengthen outcomes.

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Custom quote

Every engagement is scoped to your needs and quoted individually.

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Methodical Precision

A Proven, Stress-Free Path to Compliance

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    Assess

    Comprehensive diagnostic audit of your active participant records, personnel files, staff training registries, and past DHS licensing notices.

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    Build Your Plan

    Tailored compliance roadmap, updated statutory policies, and prioritized corrective protocols to immediately neutralize any regulatory non-compliance.

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    Ongoing Support

    Continuous monitoring, interim DC/DM allocation, routine file auditing, and reassuring on-call representation whenever DHS schedules an inspection.

Let’s work together

Ready for your next DHS review?

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